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ITS · Passenger information

The right information, at the right time.

Vehicles in real time, departure times, diversions and alerts: the same reliable passenger information for your urban, intercity, school and occasional lines, on every channel.

Real-time passenger information: line 2 on diversion, cancelled stops and the bus position on the map
Your passengers first

Deliver quality service to your passengers

From urban, intercity and school transport to on-demand services and employee shuttles, offer the same quality of passenger information across your entire network.

Real-time positions, early/late running, diversions and alerts come together in a single access point: a dedicated app, a web portal, a link or QR code, a page embedded in your website and apps, and public open data through a GTFS-RT or SIRI feed.

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Passengers waiting for the bus at night under a shelter with a passenger information display
Multichannel passenger information

Earn your passengers’ trust

We connect to passenger information displays, destination signs, screens and on-board audio announcers for full control of your equipment. From the stop all the way to their destination, passengers get reliable, up-to-date information throughout their journey.

At stops

Control of passenger information displays and station screens. We also provide QR codes at stops so passengers can access real-time passenger information:

  • Vehicles in real time
  • Departure times at the stop
  • Real-time traffic information and diversions
Hubup Livemap

Clear, complete passenger information

The app that brings your network to life and makes getting around easier for your passengers, available on iOS and Android.

01 · Your brand

An app that reflects your network, open to all your passengers.

Available on iOS and Android, the app is customized with your network’s branding. Your private lines stay separate from public ones, and secure access keeps them confidential.

  • iOS and Android app in your colors
  • Code-protected access to private lines
Passenger app: line 150 La Rochelle - Les Portes-en-Ré with its real-time vehicles on the map Your network
02 · Real time

Passengers follow their bus, even when the route changes.

Your passengers see every vehicle in real time to make their journeys easier. When there is a detour, they instantly see the new route and the affected stops.

  • Real-time vehicle positions
  • Next departures at each stop
  • New route shown during detours
  • Cancelled or moved stops flagged on the map
Passenger app: line 3 on diversion, cancelled stop shown on the map and real-time next departure Detour in progress
Passenger app: real-time next departure at the Bailleul - Saint-Georges stop and the bus position on the line Real time
03 · Every day

Up-to-date information, sent to the right passenger.

Timetables, news, a new stop: share all the information that matters. When there is a disruption, one service alert is enough: your passengers are notified automatically, in real time.

  • Timetables, news and new stops
  • Disruption alerts published in real time
  • Push notifications for favorite lines and stops
  • Cancelled and delayed trips flagged
Passenger app: Gutenberg stop timetable with cancelled and delayed trips Timetables
Passenger app: network news, useful links and current disruptions by line Disruptions
Customer stories

Real-time passenger information: in their words

Transport en Moselle et Madon
Hubup is first and foremost a passenger service tool. It lets passengers see things concretely: knowing their bus will arrive in one minute, or that it’s running 30 seconds late. We’re a small network, and what we’re looking for above all is a simple ITS that works, in a practical way. That’s exactly what I found with Hubup.
Yann El GhannamTransports Moselle et Madon
Hopbus, Cœur de Flandre Agglo
Digital accessibility isn’t just for young passengers. At a partners’ committee meeting in Bailleul, a councillor in his seventies brought up the passenger app unprompted: “He told me it was brilliant, that he could see on his phone when the bus was going to arrive.” It surprised me, and it made me happy.
Grégoire InglardVoyages Inglard · Cœur de Flandre Agglo
Spotlight on Nouvelle-Aquitaine regional coaches

Passenger information shared between two operators

In Charente-Maritime, the Nouvelle-Aquitaine Region’s regular interurban and school lines are run by Keolis Littoral and Ocecars, Transdev’s subsidiary in La Rochelle.

Passenger information is shared between the two operators: whichever company runs the service, regional coach passengers get the same real-time information in the same app. On school routes, parents have peace of mind: they can follow their children’s coach in real time.

232regional coaches equipped
2operators, one passenger information service
15kpassenger app views in September 2026
Keolis Littoral Transdev Ocecars Regional coaches · Charente-Maritime
Passenger information for line 154 Saint-Denis-d’Oléron - Surgères: real-time departures and moved stops in Charente-Maritime
Hubup and Transdev Ocecars teams in front of a Nouvelle-Aquitaine regional coach
Hubup and Keolis Littoral teams in front of a regional coach in Charente-Maritime
The complete ITS offer

An ITS that benefits everyone, from depot to passenger

Real-time operations and monitoring

Dispatching, diversions and alerts, in real time.

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Driving

Guidance with early/late status and a direct link to dispatch.

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Analytics and reporting

Measure service quality to improve your offer.

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On-board ITS

Destination signs, ticketing, passenger counting and audio displays, all controlled.

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